ChanSpy
This component is used for monitoring ongoing calls in Simotel. With the ChanSpy component, you can listen to calls either overtly or covertly. The method of monitoring is determined in the options section.
Component Parameters
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Extension: Select the extension to apply the monitoring policy.
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Skip: Determines the number of digits to be removed from the beginning of the entered number; the new number is then considered as the destination number.
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Prefix: Adds the specified number before the entered number; the new number is then considered as the destination number.
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Options: Provides settings related to monitoring policies.
In the options section, by activating option 'd', pressing the number 4 allows for listening only, number 5 enables whispering to the operator, and number 6 activates conference mode.