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Dialer.ini Settings

The dialer.ini file contains the settings for the bulk calling module. The path to this file is /etc/simotel/dialer.ini/. You can open this file and make changes using the following command.


nano /etc/simote/dialer.ini

:::Caution:
Restart the simoteldialer service after modifying the dialer.ini file, otherwise the changes will not be applied.


Debian
service simoteldialer restart

Ubuntu
stop simoteldialer
start simoteldialer

:::

MongoDB Database Settings​


[mongodb]

mongodb_connection_string = mongodb://username:password@localhost:27017

۱. mongodb_connection_string: The database connection address, which includes the username, password, connection address, and database connection port.

Audio Files Settings​


[directories]

announcement_directory = /var/www/html/files/

  1. announcement_directory: Path to store the audio files for the bulk calling module.

dialer logs Settings​


[logging]
log_level = DEBUG

log_to_file = True	

log_to_console = False		

log_directory = /var/log/simotel/

log_file_name = simoteldialer.log

  1. log_level: The logging level for the bulk calling module.

  2. log_to_file: If this parameter is set to True, logs will be saved to a file.

  3. log_to_console: If this parameter is set to True, logs will be displayed in the terminal console.

  4. log_directory: Path to store log files. The log_to_file field must be set to True.

  5. log_file_name: Name of the simoteldialer log file.

AMI Settings​

These settings relate to the contact center itself. If AMI access is needed, refer to the /etc/asterisk/manager.conf path.


[ami]

ami_host = 'localhost'

ami_port = '5038'

ami_username = 'test'

ami_password = 'test'

  1. localhost: The AMI host address.

  2. ami_port: The AMI service port.

  3. ami_username: The account username.

  4. ami_password: The account password.

:::For more information on how to create an AMI account, please refer to this section. :::

call Settings​


[originate-options]

ami_originate_caller_id = AutoDialer

  1. ami_originate_caller_id: The value of the caller_id sent on the trunk is defined in this section.
Important note

In some cases, the service provider (e.g., telecommunications) does not recognize the caller_id with the value AutoDialer, and the module calls are dropped. To resolve this issue, set the caller_id value to a number.